Scrum – the diagram

The VFQ team are constantly seeking to challenge, improve, and collate information into the best education programme in the world. This has led us down the path of tackling titans like Dan Pink, [...]

Our customers don’t know what they want

I was having my car serviced the other day. It wasn’t a regular service, but a manufacturer’s recall meaning that I didn’t have to pay for it. Still I had to arrange an appointment and drive to [...]