The IKEA effect

One of the things that services like LinkedIn, Instagram and Facebook do well is creating a place where people can input pieces of themselves. You can create a living online resume or develop a [...]

Stop defending yourself

One of the worst behaviors we can display is being defensive when we are confronted with a tough question or situation. We have this running joke in our home where we say to the other person “Why [...]

Danger of doubt

When introducing any new change you tend to get a few common types of people. These are: Cynics, Skeptics, Supporters, Promoters, Leaders and Doubters. With most of these groups, it’s easy to [...]

Total transparency

The US recently announced that it might look at years of social media history for those applying for a visa. This raises some questions about free speech, personal privacy and how it all relates [...]

Little and often

In this video by Simon Sinek, https://www.youtube.com/watch?v=\_ztgMxdXafI, he poses a set of questions on when you know something became true. His example of going to a gym and trying to work [...]

The art of simplicity

Creating products and services that are simple is hard. Designing experiences that just work for users in a satisfying way takes skill and deliberate practice. BJ Fogg suggests six areas for [...]

Schedule sensitivity

One of the toughest challenges in business is reaching the right decision makers. Some believe that the continuous flow of email campaigns will make the recipient eventually give in and respond, [...]

New paths

“We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths.” – Walt Disney Making things that wow users requires [...]