re-framing the job

In the VFQ Foundations course, we share a video by Clayton Christensen where he introduces the concept of a ‘job-to-be-done’. His story about milkshakes is now pretty well known and popular. It’s [...]

Two heads are better

Extreme programming (XP) introduced the idea of pair programming. This was the idea that two engineers worked on the same piece of code. This raised eyebrows with managers everywhere. Surely, [...]

The impact of leaders

“People will forget the things you do, and people will forget the things you say. But people will never forget how you made them feel.” – Maya Angelou Just recently I heard a story about a change [...]

Have fun

I was once involved in a massive transformation program. It cost billions of pounds and impacted every house in the UK. The program had been running for a few years. As things tend to go, there [...]

Dissonance theory

When you or I willingly do something that we know might not be the best thing to do for ourselves or for others it’s called cognitive dissonance. Festinger’s cognitive dissonance theory [...]