What is going on when we forecast something? We know we can’t see into the future, and yet we try. We predict. Think of all sorts of estimates at work, for example. They are predictions [...]

Feedback flutter

About 15 years ago, I was close to boarding a trans-Atlantic flight, browsing in a store for some books to read on the way. My eye caught a cover which had a panda up a ladder, armed with a [...]

Minting KISS

In 1960 the U.S. Navy coined the acronym KISS – Keep it simple, stupid. Social decorum aside (although kinder phrasings have been used), it is a principle that product development aspires [...]