Visualizing why

When setting out goals or identifying problems it’s often helpful to get to the root cause of the reasons. The 5 Whys technique is an excellent way that can help teams uncover these underlying [...]

Boring predictability

“In fiction: we find the predictable boring. In real life: we find the unpredictable terrifying.” ― Mokokoma Mokhonoana Building software, creating products and services and implementing might [...]

Fake news

As the growing debate about fake news dominates news and conversation on social and traditional media on the back of the Facebook and Cambridge Analytica scandal, it’s worth considering how, when [...]

Fast and slow

Yesterday, we shared 3 normal biases affecting all of us. One of the other major findings from Kahneman and Tversky’s work was that there are two primary ways for our brains to work. This is [...]

You are not so smart

David McRaney in his book ‘You are not so smart’ describes 48 ways that your memory and brain is mostly fiction and the way we are all deluded on a regular basis. This work builds upon the Nobel [...]

Building windmills

When the winds of change blow, some people build walls and others build windmills – Chinese proverb I’ve more normally heard the proverb above as ‘In a hurricane, build windmills’. For me, I use [...]

Making an impact

An unknown Monk once wrote: “When I was a young man, I wanted to change the world. I found it was difficult to change the world, so I tried to change my nation. When I found I couldn’t [...]