Successful retrospectives

Writing the Value, Flow, Quality educational content we are always looking out for good case studies to support our research. The session on Feedback talks, among other things, about [...]

Our customers don’t know what they want

I was having my car serviced the other day. It wasn’t a regular service, but a manufacturer’s recall meaning that I didn’t have to pay for it. Still I had to arrange an appointment and drive to [...]

Pairing revisited

Working on the new Value, Flow, Quality education product requires a lot of thinking, creativity, loads of research and some technical writing. We’re only a small team and still we aim to [...]

Challenging the feedback door

Yesterday Barry O’Reilly tweeted a picture of some positive feedback collected after a showcase. It immediately reminded me of the Feedback Door idea from Jurgen Appelo. You see, I always thought [...]