We’re in it together

Silos are often discussed in the context of organizational design within a company, and they are the invisible (yet sometimes not so invisible) walls that separate groups, departments and people. [...]

Build confidence

Recently, I was working with a client doing a review of their largest and most important project. It had been running a few years and the Chief Executive, Chief Operating Officer, and Chief [...]

Embrace mistakes

WD-40 is a company that learned to make mistakes. It’s part of their DNA. In this lovely short article, they highlight their 3 tricks. Be a learner and a teacher Embrace mistakes as learning [...]

Domino effect

In our VFQ book on Motivation, we talk about how actions and behaviors can demotivate people and teams when you have two common scenarios; either being held responsible for something you don’t [...]

Communication breakdown

I listened to someone recently who complained about a colleague’s views and behavior in a certain situation. This person was frustrated with their colleague’s response and wanted everyone to know [...]

The impact of leaders

“People will forget the things you do, and people will forget the things you say. But people will never forget how you made them feel.” – Maya Angelou Just recently I heard a story about a change [...]

Have fun

I was once involved in a massive transformation program. It cost billions of pounds and impacted every house in the UK. The program had been running for a few years. As things tend to go, there [...]

Dissonance theory

When you or I willingly do something that we know might not be the best thing to do for ourselves or for others it’s called cognitive dissonance. Festinger’s cognitive dissonance theory [...]

Team balance

Peter Drucker once said, “Management is doing things right; leadership is doing the right things.” When we consider the complexities of building new products, designing software or bringing any [...]