Change your routine

Depending on your role in an organization, the flow of information coming your way is likely controlled or filtered. You may be shielded from information you need to know often or told just [...]

Defining success

At a product management event I attended recently, one of the speakers made an interesting point. He said you shouldn’t judge the success of a product manager by the success of their [...]

#nolimits

Paula Radcliffe is one of the greatest athletes of all time. She’s still the world-record holder for the Woman’s Marathon which she won in London 2003. She’s won almost everything you can for an [...]

Dissonance theory

When you or I willingly do something that we know might not be the best thing to do for ourselves or for others it’s called cognitive dissonance. Festinger’s cognitive dissonance theory [...]

Avoiding irrelevance

“For anyone in business, the rapid cycling of their valued products into generic stuff is a dark and constant fear.” – Kevin Roberts One of the reasons why many firms are shifting from a [...]

What would Terry do?

From time-to-time, we all get stuck with our own ideas. We need inspiration and new sources of innovation if the normal interactions from your teammates and colleagues do not help solve your [...]

Schedule sensitivity

One of the toughest challenges in business is reaching the right decision makers. Some believe that the continuous flow of email campaigns will make the recipient eventually give in and respond, [...]

Customer intimacy

It’s likely you’ve read the HBR article from 1993, Customer Intimacy and Other Value Disciplines. If you haven’t, you must. It does a great job outlining the three main tenets of building a great [...]