Blog archives

When we use phrases like ‘digital transformation’ or ‘change management’, we are saying two things. First we are communicating that we are undertaking a large program of [...]

There is research out there that suggests leadership principles will change dramatically in the next three to five years. One of those changes involves a shift away from what’s known as leading [...]

It’s an important distinction: whether the emphasis for enterprise companies should be to respond to digital business needs by transforming their landscape, or if they should respond by [...]

If we take the question that this article is based on then the answer is we can indeed create great customer experience without digital transformation. We do it everyday and we experience it [...]