Blog archives

Until not too long ago, organizations believed that there was a set of tried-and-true practices for creating value for their customers. As markets moved more slowly, and value wasn’t so tied to [...]

What ideas are you working on today that will have the biggest payoff? When will they turn into the value you expect? How will they be met by customers or competitors? Nobody ‘knows’ the answer [...]

I was with a client a few weeks ago and he had a picture on his wall that said ‘Data Wins Arguments’. We talked about why he had it there as a reminder and he shared stories about how many times [...]