Blog archives

I was once involved in a massive transformation program. It cost billions of pounds and impacted every house in the UK. The program had been running for a few years. As things tend to go, there [...]

The digital economy comes with demands and expectations, or rather assumptions. One assumption is that we can’t operate a business the way we have in the past when it comes to organizational [...]

“Look, don’t see, listen, don’t hear. The more you engage, the longer you survive.” – Jack Reacher So, creating new, amazing products and experiences isn’t the same as being an action adventure, [...]

Think about the onboarding process you have for new team members. You follow a common set of steps to ensure that they have what your company believes is required to get them started correctly. [...]

One of the things that services like LinkedIn, Instagram and Facebook do well is creating a place where people can input pieces of themselves. You can create a living online resume or develop a [...]

One of the toughest challenges in business is reaching the right decision makers. Some believe that the continuous flow of email campaigns will make the recipient eventually give in and respond, [...]

There are many barriers to success that must be overcome, depending on what success looks like to you and your organization. In every case, there are external factors we deal with; managing [...]

“Remember to look up at the stars and not down at your feet. Try to make a sense of what you see and wonder about what makes the universe exist. Be curious. And however difficult life may seem, [...]

There is a litmus test for testing the quality of a management team. It’s not something unusual but it might be awkward for some on the team. Are you ready? Here it is: Ask each member of your [...]

There are times when consultants veer towards unnecessary imprecision. Sometimes, or possibly even most of the time, when you read a consultant report you might recognize imprecise statements. So [...]