Have fun

I was once involved in a massive transformation program. It cost billions of pounds and impacted every house in the UK. The program had been running for a few years. As things tend to go, there [...]

Structure vs hierarchy

The digital economy comes with demands and expectations, or rather assumptions. One assumption is that we can’t operate a business the way we have in the past when it comes to organizational [...]

Surviving

“Look, don’t see, listen, don’t hear. The more you engage, the longer you survive.” – Jack Reacher So, creating new, amazing products and experiences isn’t the same as being an action adventure, [...]

The IKEA effect

One of the things that services like LinkedIn, Instagram and Facebook do well is creating a place where people can input pieces of themselves. You can create a living online resume or develop a [...]

Schedule sensitivity

One of the toughest challenges in business is reaching the right decision makers. Some believe that the continuous flow of email campaigns will make the recipient eventually give in and respond, [...]

Don’t give up

“Remember to look up at the stars and not down at your feet. Try to make a sense of what you see and wonder about what makes the universe exist. Be curious. And however difficult life may seem, [...]

Teach someone

There is a litmus test for testing the quality of a management team. It’s not something unusual but it might be awkward for some on the team. Are you ready? Here it is: Ask each member of your [...]