Structure vs hierarchy

The digital economy comes with demands and expectations, or rather assumptions. One assumption is that we can’t operate a business the way we have in the past when it comes to organizational [...]

Runaway mind

At any moment, you find yourself thinking the worst of someone or some situation. It’s one of the most frequent things we do; spend time thinking negative thoughts about someone or something, [...]

Positive vs negative

How you think about something will often play a big role in how you go into it and how you respond. Maybe it’s a new team, a new management structure or organization. The intent we have going [...]

More telling vs selling

If you’ve read The Challenger Sale then you’re familiar with the book’s main premise; educating, challenging and consulting with your customer has greater benefits than selling them something. [...]

Leading from the front

There is a good argument to be made that while there are differing leadership styles, leading from the front is one that is making a significant comeback. The phrase itself is something I hear [...]

Stop defending yourself

One of the worst behaviors we can display is being defensive when we are confronted with a tough question or situation. We have this running joke in our home where we say to the other person “Why [...]

Danger of doubt

When introducing any new change you tend to get a few common types of people. These are: Cynics, Skeptics, Supporters, Promoters, Leaders and Doubters. With most of these groups, it’s easy to [...]

Total transparency

The US recently announced that it might look at years of social media history for those applying for a visa. This raises some questions about free speech, personal privacy and how it all relates [...]

Schedule sensitivity

One of the toughest challenges in business is reaching the right decision makers. Some believe that the continuous flow of email campaigns will make the recipient eventually give in and respond, [...]