Transparency

Transparency is everything. I recently received an email from an organization discussing the launch of their recent app: ‘As with any new app, it’s not without issues. I thank those [...]

Build your audience

One of the biggest differences between a start-up and an established enterprise is the audience they have. Enterprises have customers. Even when creating brand new products and services they are [...]

We’re in it together

Silos are often discussed in the context of organizational design within a company, and they are the invisible (yet sometimes not so invisible) walls that separate groups, departments and people. [...]

Assume positive intent

Running a business, delivering projects, and crafting products are three activities that can create conflict or joy, and every emotion in between. Whenever you bring something new into the world [...]

Domino effect

In our VFQ book on Motivation, we talk about how actions and behaviors can demotivate people and teams when you have two common scenarios; either being held responsible for something you don’t [...]

Communication breakdown

I listened to someone recently who complained about a colleague’s views and behavior in a certain situation. This person was frustrated with their colleague’s response and wanted everyone to know [...]

Structure vs hierarchy

The digital economy comes with demands and expectations, or rather assumptions. One assumption is that we can’t operate a business the way we have in the past when it comes to organizational [...]