Rebalancing power

David Marquet writes a lot about leadership. In one of his leadership nudges, he talks about why it’s important to flatten the power gradient. That is how people who have more status, power, and [...]

Clear messages

We’ve written many times in these insights about expectations, and one other aspect of setting expectations is the awareness of ambiguity. While we hope that people can read our minds or [...]

Change your routine

Depending on your role in an organization, the flow of information coming your way is likely controlled or filtered. You may be shielded from information you need to know often or told just [...]

We’re in it together

Silos are often discussed in the context of organizational design within a company, and they are the invisible (yet sometimes not so invisible) walls that separate groups, departments and people. [...]

Build confidence

Recently, I was working with a client doing a review of their largest and most important project. It had been running a few years and the Chief Executive, Chief Operating Officer, and Chief [...]

Have fun

I was once involved in a massive transformation program. It cost billions of pounds and impacted every house in the UK. The program had been running for a few years. As things tend to go, there [...]

Structure vs hierarchy

The digital economy comes with demands and expectations, or rather assumptions. One assumption is that we can’t operate a business the way we have in the past when it comes to organizational [...]