Dissonance theory

When you or I willingly do something that we know might not be the best thing to do for ourselves or for others it’s called cognitive dissonance. Festinger’s cognitive dissonance theory [...]

More telling vs selling

If you’ve read The Challenger Sale then you’re familiar with the book’s main premise; educating, challenging and consulting with your customer has greater benefits than selling them something. [...]

Leading from the front

There is a good argument to be made that while there are differing leadership styles, leading from the front is one that is making a significant comeback. The phrase itself is something I hear [...]

Total transparency

The US recently announced that it might look at years of social media history for those applying for a visa. This raises some questions about free speech, personal privacy and how it all relates [...]

Schedule sensitivity

One of the toughest challenges in business is reaching the right decision makers. Some believe that the continuous flow of email campaigns will make the recipient eventually give in and respond, [...]

Making an impact

An unknown Monk once wrote: “When I was a young man, I wanted to change the world. I found it was difficult to change the world, so I tried to change my nation. When I found I couldn’t [...]

The right formula

There is a formula you are likely familiar with. It’s been used by John Maxwell and Zig Ziglar and many other leaders. I even wrote a short blog post on this formula back in 2015. It’s a formula [...]

Sponsor someone

Early in my career, I was assigned a mentor when I joined an organization. The company had a buddy system that was designed to help newcomers acclimate better and quicker inside the organization. [...]

Be trustworthy

Years ago, a CEO colleague of mine shared with me that the reason he was able to sleep well was because of the trustworthiness of his right-hand person. I wanted to know more because we all use [...]

Actions and words

This topic won’t be new to any of us but I want to change it up slightly by modifying a popular phrase – “do as I say, not as I do”. This quip has been around a long time and we use it to [...]