Incremental planning

Lincoln famously said, “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” The whole idea of properly planning and preparing isn’t a new concept. We all [...]

Visualizing why

When setting out goals or identifying problems it’s often helpful to get to the root cause of the reasons. The 5 Whys technique is an excellent way that can help teams uncover these underlying [...]

Who are “they”?

Do you know who “they” are? You must, because you’re constantly referring to them in the same way I do and many of us do. Each time we are trying to emphasize a point, we find ourselves referring [...]

Losing your RAG

In my first role as IT Director for British Telecom back in 2007, I remember meeting my new senior management team for the first time. I was younger than they were and there was an air of [...]

Needle in a haystack

What ideas are you working on today that will have the biggest payoff? When will they turn into the value you expect? How will they be met by customers or competitors? Nobody ‘knows’ the answer [...]

Good examples

Mark Twain once said, “Few things are harder to put up with than the annoyance of a good example.” Unfortunately, when you’re put on the spot to conjure up a good example for a given situation [...]

Think things through

 “Thinking is the hardest work there is, which is probably the reason why so few people engage in it.”  – Henry Ford How do we ensure we’re doing the right things? How do we know that the [...]