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Case Studies

The emergn™ team has lead engagements in a multitude of contexts - from outsourcing providers, Fortune 500 companies, agile mentoring companies to leading source consultancies. Through this journey, we have collected a vast resource bank of experience. Register and tap into our experience by downloading our case studies. You can register by clicking on one of the case studies listed below.

  • Unlike Waterfall, agile doesn’t scale across a varied development portfolio as a standard methodology. A dogmatic approach is the wrong way to extend agile across the enterprise. Instead, break your agile approach into a number of discrete practices that can be flexibly applied based on team and project context. Learn how emergn™ has helped British Airways to effectively drive change and significant improvements across their organization.

  • Written by Michael Azoff, analyst from Ovum.

  • When a large Indian IT services provider was asked to help one of the most prominent telecommunications companies with a major overhaul project, they were expected to begin delivering significant value within three years. Lacking both the expertise with the best practices to hit the project’s new set of deadlines and the necessary telecommunications market experience, the provider turned to emergn™.

  • When telecom provider BT embarked on the industry’s most aggressive, end-to-end overhaul project, 21CN, the company decided to build the network and supporting systems from the bottom up. BT Design turned to emergn’s agile experts to improve BT Design’s agile core skills, building a process to systemically improve coding quality and fostering adoption of truly iterative planning practices.

  • Standard Life knew they could greatly improve business planning practices and IT development methods by expanding their use of agile in the organization. emergn’s task for the project – called Amethyst - was several-fold: increase productivity, quality and planning capabilities by coaching Standard Life teams on agile methods to enhance a financial product at a rapid pace, and instill a solid understanding of agile for more widespread adoption across the entire company.

  • To remain competitive and grow their business, a mid-tier global services provider decided to expand their prospect profile beyond the small-to-medium sized business (SMB) and target the enterprise segment. emergn™ was brought in to assess the existing market and service offering presence of the provider and enhance overall business development strategy.

  • A large global services provider specializing in QA and testing strategies needed to develop a complete managed service offering for a new client. emergn™ successfully built an entirely new framework for constructing, managing, and delivering more advanced contract models.

  • UK banking and insurance group HBOS called upon emergn™ to help produce a new desktop call center application before the existing system reached the end of its support lifecycle. Concurrently, HBOS relied on emergn's leadership of the project to provide development teams with a foundation for continued improvement and use of agile methods on other projects. Through emergn’s combination of intensive, boot-camp-style agile training courses and real-time, on-project agile methods coaching, HBOS’ project was a complete success.