The recession and public deficit have resulted in radical cuts to Treasury spending, but outsourcing still represents value for money. There is a determination to see smaller players get a slice of the outsourcing action, with the government pressing its spending departments to take more account of the services small and medium enterprises (SMEs) can offer. This new emphasis on getting less prominent names into the picture is having a clear impact on the way businesses like Hewlett-Packard (HP) operate. HP is a global technology giant that runs a large share of the IT at the Department for Work and Pensions (DWP).
While HP is a prominent player in the DWPs tech line-up, other businesses are responsible for parts of the wide-ranging contract. In 2011, Emergn became one of the 600 SMEs that feature in HPs UK supply chain when it was contracted to work on the DWP project. Brian Hanly is in charge of UK business development at Emergn and says the IT giant “asked us to approach the DWP from our own perspective”.