Losing your RAG

In my first role as IT Director for British Telecom back in 2007, I remember meeting my new senior management team for the first time. I was younger than they were and there was an air of [...]

Needle in a haystack

What ideas are you working on today that will have the biggest payoff? When will they turn into the value you expect? How will they be met by customers or competitors? Nobody ‘knows’ the answer [...]

Good examples

Mark Twain once said, “Few things are harder to put up with than the annoyance of a good example.” Unfortunately, when you’re put on the spot to conjure up a good example for a given situation [...]

Think things through

 “Thinking is the hardest work there is, which is probably the reason why so few people engage in it.”  – Henry Ford How do we ensure we’re doing the right things? How do we know that the [...]

Decision uncertainty

Decision making is by far one of the toughest things we get to do. Hiring the right team, developing the most effective strategy, deciding on next year’s budget – these examples, and many more, [...]

Improving estimate accuracy

Don’t we just get frustrated when our estimates or guesstimates on timescales or costs turn out to be different from what actually happens? So how do we improve the accuracy of our estimates? [...]