Put others first
Dale Carnegie is famous for his book How to win friends and influence people. He once said “You can make more friends in two months by becoming interested in other people than you can make in two years by trying to get other people interested in you.” The most important thing we can do to win and maintain client relationships and even improve our own internal relationships is to continuously put others first. We all want our needs met but often it starts with understanding others and what makes them tick. It’s a paradox but I find that when I focus on other’s needs, I often see my own through a different lens.
This week, think about one person you work with and look for ways to demonstrate that you are aware of their needs. Make sure they know, over time, that you are someone who invests in people.