Conflict doesn’t conjure up thoughts of happiness. This is a term that speaks of a serious disagreement, an argument and friction. We either avoid it altogether or pretend it isn’t there. Rarely do we embrace it, which is where the secret lies to why it can be enormously valuable.
“Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.” – Ronald Reagan
The friction caused by conflict coupled with the right motivation (to solve a problem) will often produce better results than doing nothing.
Around the turn of the twentieth century, a bar of steel was worth about $5. Yet when forged into horseshoes, it was worth $10; when made into needles, its value was $350; when used to make small pocketknife blades, its worth was $32,000; when made into springs for watches, its value increased to $250,000. What a pounding the steel bar had to endure to be worth this much! But the more it was shaped, hammered, put through fire, beaten, pounded, and polished, the greater its value.
The hard conversations and situations are often masked opportunities to leap forward in getting outstanding results and creating value.