Euroffice – developing a fully-integrated e-commerce and back office solution

We were charged with the development and maintenance of the most advanced, fully-integrated e-commerce and back-office solution for internet retailer, Euroffice – one of the largest office supplies and office stationery companies in the UK. The solutions exceeded customer expectations, reduced staff attrition rate, and achieved a faster time to market.

Euroffice has over 20,000 products available for next day delivery online and with access to 100,000’s more through their dedicated team of experts.

Business and technical challenges

  • Maintain and enhance a state-of-the-art B2C and B2B portal with no service interruption
  • Establish a set of processes to greatly reduce the release of new features for customers
  • Significantly reduce development team attrition
  • Provide Euroffice with the ability to scale the development team in quickly
  • Improve the quality assurance process and therefore reduce quality assurance costs
  • Provide a faster time to market to support rapid business growth plans

Solution

  • Easy and user-friendly order and payment system
  • Transparent order and payment management
  • White labeled e-commerce platform
  • Dealers are able to administer their own business and e-commerce site
  • Ability to monitor and manage dealers
  • Automated integration with MS Dynamics
  • Automated order system with different suppliers
  • Intelligent notification mechanism
  • High availability

Technology stack

NET Framework 4.5, MS SQL Server 2012, NHibernate, NServiceBus, Oracle Endeca, ASP.NET MVC 4.0, Microsoft Dynamics GP

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