IT Business Analyst

Work somewhere you'll make an impact every day

From ideas to impact

We are a global digital business services organization with a mission to improve the way people and companies work. Forever. Our Consulting, Delivery and Learning teams design and deliver transformational digital products and experiences that add value to our clients’ businesses and to their customers’ lives.

Every day, across the world, our teams are pioneering faster, better ways to bring our client’s most exciting ideas to life.

If you are curious, enjoy challenges and have the ability to collaborate, then you might be just whom we’re looking for – a Senior IT Business Analyst to help us shape Emergn’s exciting future and play an important role in our growth and deliver valuable outcomes to one of our key clients from the public sector.

For this role, we are hiring in Portugal, Latvia, Romania and Armenia.

We want you to:

  • Work with stakeholders and subject matter experts to gather and document requirements
  • Use visual methods such as story mapping, use case modelling, domain modelling
  • Have strong stakeholder management skills, the ability to challenge and manage a wide range of stakeholders
  • Conduct backlog prioritization calls
  • Manage backlog in a work tracking tool (Jira, Azure DevOps, etc.)
  • Take advantage of the Microsoft Power Platform (Power Apps, Power BI, etc.) in your analysis and advice; knowing low-code platforms in general would be a plus.
  • Conduct workshops and user training sessions
  • Present/explain/discuss requirements with the team (developer/QA team)
  • Describe requirements in User Story format
  • Prepare and conduct a showcase
  • Strong skills working on database projects and knowledge of Git
  • Develop product documentation (use cases, user stories etc.)
  • Support the development team by explaining the details of the requirements
  • Work closely with the development team to explore options and attain outcomes

This job might be for you if you have:

  • At least 3 years of experience in system /business analysis
  • Experience and comfortable working in a client-facing role, collaborating with other team members (including BA’s, Architects and Product Owners)
  • Curiosity, strong analytical skills, excellent attention to detail and experience of working as a Systems Analyst with a product and/or software development lifecycle
  • Experience working within requirements and system documentation
  • Experience in working with Agile
  • Strong written and verbal communication
  • Excellent technical skills and enthusiasm to continue to develop them
  • Knowledge of SQL is an advantage
  • Strong written and verbal communication and collaboration skills, teamwork skills
  • Problem-solving skills
  • Knowledge of statistics would be an advantage
  • Previous experience in the role of Product owner will be considered as advantage

What we offer:

  • A comprehensive health and life insurance
  • A flexible work environment: you can work remotely or hybrid from one of our locations
  • Working with the latest tools (Mac or Windows) and technologies on meaningful client engagements
  • Career growth opportunities and a clear progression framework
  • Educational programs and opportunities of training and certification at the expense of the company
  • Local teambuilding activities and get-togethers
  • Two weeks per year for you to work from a location of your choice, expanding your horizons while staying connected to your team
  • Generous referral bonus program, quarterly and yearly company awards with financial incentives
  • 8 hours of paid volunteering

Become a part of a diverse international community of friendly, supportive experts.

  • You will be trusted to push boundaries through meaningful and varied work for some of the world’s most respected international businesses.
  • Your well-being is important for us. We offer generous healthcare insurance, accompanied by life and accident insurance.
  • You’ll be applied to our continuous learning culture and able to immerse in the catalogue of educational programs, training, and certifications.
  • You’ll also find plenty of flexible working opportunities and have time to do what you enjoy outside of Emergn.

The best part:

Emergn is a global digital business services firm with a mission to improve the way people and companies work. Forever. Emergn helps some of the world’s most respected businesses – including Fortune 500, FTSE 100, and Global 2000 companies – develop their most promising ideas into valuable digital products and customer experiences, faster. Emergn’s experts work with clients to transform their business in three ways:

  • Helping to better define their thinking, including shaping their product organization and clarifying and communicating their product strategy.
  • Developing their people by delivering exemplary training in product management, modern ways of working, and leadership.
  • Delivering their outcomes by building customer-centric products and customer experiences.

Emergn has invested more than a decade perfecting a game-changing approach to change – Value, Flow, Quality (or VFQ for short) – combining the best of Agile, Lean, design thinking and systems thinking. It is not just another methodology and instead takes investments clients have made in new ways of working and turns them into tangible results. This unique approach has been built to support enterprise-scale change and consists of the latest models, techniques, and tools for delivering work in an agile and effective way. Emergn has a strong presence in over a dozen countries, with its US headquarters in Boston and EMEA headquarters in London.

Ready to make an impact?

Join us today!

About Emergn

At Emergn, we’re driven to improve the way people and companies work. Forever.
We are enablers of ideas, champions of our client’s vision and recognized experts at using innovation to help you better connect with customers. If we sound like a different type of services firm, that’s because we are. Passionate about bringing ideas to market in the most impactful way, we help our clients place their customers at the heart of their business. Working with some of the world’s most established, successful brands, we know how to turn challenges into opportunities and real-world problems into smart products and solutions.

Apply now