Ways of Working

Cognitive knowledge and data quality are critical success factors to accelerate the shift to a digital business model. Commentators frequently…

What we learn in a classroom or through observation is never as effective as what we learn from experience, from our own mistakes and successes.

In these unsettling times, how do we ensure we achieve the right business outcomes. Coronavirus has forced rapid, fundamental change…

How does the dictionary define an “Aha moment?” It’s when you suddenly understand something, realize something important, have a good idea,…

Recently, I was asked to be involved with the International Society for Pharmaceutical Engineering (ISPE) Emerging Leaders Committee’s first virtual…

AI and automation increase productivity when implemented for mechanical and repetitive tasks, but often not when applied to knowledge-based work…

Business growth and scale are undeniably interconnected but differ in a few fundamental ways. The latter can’t be realized without…

A key to adopting new ways of working is that people know they will have the skills and capabilities to…

Too much WIP in service environments creates distraction and can lead to low quality. So how do we manage WIP? …

When we talk about change as a strategy or a need inside an organization, we must first consider what the…

A set of statistics by Strategyzer suggest that 42% of start-ups fail because they are trying to solve problems –…

“Progress means getting nearer to the place you want to be. And if you have taken a wrong turning, then…

What can science teach us about the qualities of great, innovative leaders? In her new book The New Science of…

If you’ve ever been in a position to exclaim to yourself, or out loud, “Why didn’t I think of that?,…

Is it possible to be both constantly creative and constantly productive? In her new book “Hustle and Float: Reclaim Your…