Turning sustainability reporting into a conversation with AI.

The challenge

Before AI development, creating real-time defensible intelligence felt like a relay race. A client explains what they need, a designer interprets it, and an engineer builds it.

The traditional approach risked losing impactful data analysis in translation, with fragmented insights hiding the signals that matter most.

Sustain3 saw an opportunity to challenge this approach across the sustainability ecosystem and help drive client growth to deliver faster insight generation, lower analysis costs, real-time continuous intelligence, and source traceability. To give clients the opportunity to start conversations, discuss, and engage as they explore their data and question what they’re seeing before deciding what to do next.

Sustain3 is an AI-powered sustainability insights platform for enterprise FMCG and retail brands. It unifies data on competitors, suppliers, regulation, and product innovation into one environment, organized around each client’s corporate goals. Its capabilities span sector and topic intelligence, fact discovery, with an AI research assistant built on Sustain3’s own evidence base, and full source provenance. The result is better information, faster decisions, and cheaper analysis.

Emergn’s role was to facilitate a design and delivery process to allow ideas to take shape in real time using AI without compromising engineering quality or scalability.

Approach

Working with Emergn, Sustain3 rethought its data platform development process, combining Anthropic’s Claude with Emergn’s software engineering expertise to facilitate a fast-paced, AI-enabled, iterative way of working.

With Anthropic’s AI melded into Sustain3’s design and data environment, engineers worked alongside to ensure the logic embedded in the data models and visualizations that stakeholders create translates into well-architected and efficient, production-grade code. There is no waiting for a designer’s interpretation. The person with the vision has the tools to identify the value.

Engineering discipline wrapped the innovative design-and-build client experience to ensure reliable, scalable, secure, production-ready code while optimizing cost.

Our impact

The delivery process demonstrates how AI can accelerate development without compromising quality.

The result was an incremental, design-to-production-ready delivery process that supports continual customer feedback loops, creating real-time, joined-up views of client ecosystems through platform development, delivered early and often.

This has enabled Sustain3 business leaders to create client services that benchmark against criteria, surface risks, identify opportunities across their supplier base, track regulatory developments, anticipate policy changes and competitor moves early, prepare advocacy positions with full source provenance, proactively evaluate media partners and track alignment with their own corporate sustainability goals and objectives.

Clients are now able to shape strategy with evidence, not assumptions.

Emergn gave us something rare: the speed of AI-led design with the discipline of a seasoned engineering team. Ideas that used to take weeks to reach a client now reach production in days, and we haven’t had to trade quality for pace.

Stuart Morley, CEO & Co-Founder, Sustain3

Sustainability teams are being asked to move from reporting to strategy. Sustain3 gives them the intelligence to do that: spotting regulatory shifts early, benchmarking against peers, and building advocacy positions they can defend.

Rich Hirst, COO & Co-Founder, Sustain3

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