The optimal team

We often get asked what the optimal team size is. And of course, it depends. But when taking all possible dependencies into account it could be anywhere from 2 to 25… which in turn is not a [...]

Make room for others

Years ago I read a short story about a flower that was planted in front of an oak tree. The flower enjoyed the shade and protection from the hot sun and heavy rains that the oak tree provided. [...]

Decisions and data

In a recent McKinsey Insight on data culture, the point was well made that when it comes to data as a driver for culture and decision making, “you can’t import data culture and you can’t impose [...]

Clear messages

We’ve written many times in these insights about expectations, and one other aspect of setting expectations is the awareness of ambiguity. While we hope that people can read our minds or [...]

Closeness

A noticeable difference between enterprise organizations and startups is the distance between customers/users and ‘developers’. ‘Developers’, in this context, can be designers (customer or user [...]

Permission to speak

There is someone in your organization who wants to speak with you. They have thought about this conversation for some time. They have ideas, healthy concerns, and even frustrations that they have [...]