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We’re always learning. Our findings inform how we inspire change in your organization.

A selection of our thought papers

Breaking the failure cycle

See how organizations can escape the cycle of stalled change initiatives and disengaged teams by rethinking the very structures that shape how work gets done.

image showing scales with reason for failure on the left being outbalanced by a larger weight on the right side

Overcoming transformation fatigue

Transformation fatigue is pervasive and can significantly hinder an organization’s ability to innovate and compete. Explore the five types of transformation fatigue and actionable strategies to overcome them.
The letters of transformation fatigue in a jumbled pile at the bottom of a page

Moving from projects to products

Projects push a mindset of governing for certainty. Products promote a governance model that favors discovering what customers really want and need, and a longer-term investment strategy that improves the quality of systems and products.

Insights on intelligent automation of knowledge work

Cognitive knowledge and data quality are critical success factors to accelerate the shift to a digital business model.

Realizing the value of ideas – portfolio management

This paper considers ways to quickly discover the highest value projects and compare them effectively, helping organizations balance risk and differing objectives across the portfolio.

Insights

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The art of feedback
Product Quality Ways of Working
Learning happens at the rate of feedback. But only if the feedback is relevant, actionable, and provided in time. The most frequent failures to learn include listening to the views of pretend-users and expecting experts to return with ‘likes’ within minutes.