Like many of our most successful Intelligent Automation engagements, this was a collaboration between Emergn, our client, and the technology.
Automation and unification were our watchwords. So we had to start by building up a working knowledge of the health and benefits market before designing the technology that would allow for growth, scalability, and a great user experience.
Transforming the existing software platform into one that could deliver this kind of exceptional, user-first experience involved converging multiple pre-existing systems and established processes.
The final product was built from 10 different elements developed by cross-located teams. Our experts used a blend of ASP.NET, Angular, Oracle, and Sitecore technologies. Right from the very beginning, the teams deployed Agile, Lean, and Design Thinking and followed an innovative lifecycle framework.