What we learn in a classroom or through observation is never as effective as what we learn from experience, from our own mistakes and successes.
It’s ironic that something we understand in our daily life gets forgotten when it comes to training in the workplace. If we’re trying to acquire new skills that are intended fundamentally to change the way we work, then it makes even more sense to learn through experimentation and doing.
This paper examines what that insight means for organizations considering how to train and develop their people. Advantages include lowering cost, increasing knowledge retention and delivering immediate value. Smart organizations are turning increasingly to work-based learning, especially for concepts around ways of working – such as Agile and Lean.
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