Exceed cost with value

Here’s a simple test: think about a product or service you’ve recently paid for that has provided a customer / user experience that is better than you expected. How has that made you feel about [...]

Legacy

A couple of weeks ago Jack Ma shared a resignation letter. If you don’t know Jack, he’s the charismatic leader of Alibaba. He’s created one of the most successful companies in China. In his [...]

Pursue opportunity

There is a difference between a big opportunity and your particular idea, product, or solution. The opportunity space might be described as a market, a demographic, a defined problem, or a big [...]

Defining success

At a product management event I attended recently, one of the speakers made an interesting point. He said you shouldn’t judge the success of a product manager by the success of their [...]