Have you ever thought about what you can or can’t do in an airplane? Can you request another drink? Or ask to meet the pilot? Or even ask for a children’s drawing pack regardless if you are flying with or without your children?
We blindly follow the rules and instructions of an airplane crew without thinking if there are any other ways, and it’s essential almost always for safe flights. The cabin crew do and say everything in a very confident way, right?
Have you ever noticed such confidence in your daily work? Probably, but what if some of our confidence is just habits? Are they merely “the way we work”? Sometimes when we blindly follow the way we have always done things, we can miss chances for improvement. Ask yourselves, are there any bottlenecks delaying you? Is there anything that’s blocking your team from being more effective?
What traps do you fall into through over-confidence, when merely asking ourselves and our team, “what could we do differently?” could bring new perspectives and an improved outcome?